The Oxford Handbook of Organizational Citizenship Behavior

# The Oxford Handbook of Organizational Citizenship Behavior

## Part I: Foundations of Organizational Citizenship Behavior (OCB)
- Introduction to OCB
  - Definition and Conceptualization
  - Historical Development
  - Theoretical Frameworks
- Key Dimensions of OCB
  - Altruism
  - Conscientiousness
  - Sportsmanship
  - Courtesy
  - Civic Virtue
- Measurement and Assessment
  - Self-Report Measures
  - Peer and Supervisor Ratings
  - Behavioral Observation Techniques

## Part II: Antecedents of OCB
- Individual-Level Factors
  - Personality Traits
  - Job Satisfaction
  - Organizational Commitment
- Group-Level Factors
  - Team Cohesion
  - Leadership Styles
  - Group Norms
- Organizational-Level Factors
  - Organizational Culture
  - HR Practices
  - Perceived Organizational Support

## Part III: Outcomes of OCB
- Individual-Level Outcomes
  - Job Performance
  - Career Advancement
  - Psychological Well-being
- Group-Level Outcomes
  - Team Effectiveness
  - Group Cohesion
  - Reduced Turnover
- Organizational-Level Outcomes
  - Organizational Performance
  - Innovation and Creativity
  - Reputation and Image

## Part IV: Moderators and Mediators of OCB
- Moderating Variables
  - Contextual Factors
  - Cultural Differences
  - Organizational Structure
- Mediating Mechanisms
  - Social Exchange Theory
  - Psychological Contracts
  - Trust and Justice Perceptions

## Part V: OCB in Different Contexts
- Cross-Cultural Perspectives
  - Western vs. Eastern Cultures
  - Globalization and OCB
  - Cultural Values and Norms
- Non-Traditional Work Settings
  - Remote Work and Virtual Teams
  - Gig Economy and Freelancers
  - Non-Profit Organizations
- Ethical and Dark Sides of OCB
  - OCB as a Double-Edged Sword
  - Exploitation and Burnout
  - Unintended Consequences

## Part VI: Future Directions in OCB Research
- Emerging Trends
  - Technology and OCB
  - Sustainability and Corporate Social Responsibility
  - Diversity and Inclusion
- Methodological Advances
  - Longitudinal Studies
  - Mixed-Methods Approaches
  - Big Data and Analytics
- Practical Implications
  - Enhancing OCB in Organizations
  - Training and Development Programs
  - Policy Recommendations